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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will show up. It contains in-depth info about all the actions that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of instructional video clips clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, have a peek at our extensive FAQ database, which comprises questions asked by actual people and offers real solutions. We frequently "revamp" our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24x7 and eager to assist you with any issue. Each support ticket you open will be answered in less than one hour (the average trouble ticket response time is approximately twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 45532

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com